Terms & Conditions
Last updated: 9/22/2025
1. Acceptance of Terms
By accessing and using Mahayaya Family's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily use our services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose
- Attempt to decompile or reverse engineer any software
- Remove any copyright or other proprietary notations
3. Reservation Terms
All reservations are subject to availability and confirmation. We reserve the right to refuse or cancel any reservation for any reason, including but not limited to:
- Room unavailability
- Payment issues
- Violation of our terms
- Force majeure circumstances
4. Payment Terms
Payment is required at the time of booking unless otherwise specified. We accept various payment methods and all transactions are processed securely. Refunds are subject to our cancellation policy.
5. Cancellation Policy
Cancellation terms vary by room type and booking conditions. Please review the specific cancellation policy for your reservation. Cancellations must be made through our official channels.
6. Guest Responsibilities
Guests are responsible for:
- Providing accurate booking information
- Complying with hotel policies and local laws
- Treating hotel property with respect
- Settling all charges before departure
7. Limitation of Liability
Mahayaya Family shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: mahayayafamily@gmail.com
- Phone: 0377 655 542
- Address: Mahayaya Family Inn, Madawala, Keppitiwalana, Boyawalana